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Previously the only supported devices that used the Office Communicator Phone Edition client were the Microsoft reference-design “Tanjay” family of devices: the Polycom CX700 and LG-Nortel IP8540.
Both phones were identical and used the exact same software so a single installation package was distributed and updated on a regular basis.
So there are now three separate packages which can be downloaded: one for the original Tanjay devices, a second for Polycom’s Aries devices, and a third for Aastra’s Aries devices.
These packages unfortunately are all identically named as so be careful when downloading more than one at a time.
First, the original touchscreen-based client which started in OCS on the CX700 and was updated for Lync.
This client looks nearly identical to the previous version but has a few tweaks (most prominently a Lync Server branded background).
My advice is to upgrade these using an OCS environment with this process documented by Rui Silva. As with all software updates it would be prudent to first test one a single device before blasting it out to all of the phones in the organization.
This is basically the same process as was used in Office Communications Server except that now there are multiple update packages, which on the surface appear to be identical.
The Test Device object can be retained for later use or deleted if no longer testing with that specific device.
xit Code: 7 Please see specific errors below for troubleshooting.
Secondly there is a brand new Lync Phone Edition client which only runs on the new Aries family devices: the Polycom CX500, CX600, CX3000 and Aastra 6721ip, 6725ip.
Although the client features are identical between the Aries devices the firmware is unique between the different manufacturer’s devices in order to support differing hardware components and physical features.
The process is even simpler to support, except for the case that a pre-release beta device is in question. The reboot simply triggers the phone to look for an update without waiting as long.