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To reach AOL Live Help select the "Keyword" option from your AOL toolbar and type in "Live Help".
Push the "OK" button and you should be taken to the Live Help center.
The AOL software can help you select the best access number and automatically choose the correct settings for your modem, but if you still have trouble getting connected, AOL help is always available 24/7 by phone from their technical support center.
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Sometimes problems that manifest themselves as problems on AOL are in fact due to problems on your local machine.
One nice feature of AOL ISP customer service is the ability of AOL to fix problems on your computer automatically.
First select the "Help" option on your AOL toolbar and select "AOL Help".
You will then be taken to the help center where you will see, at the very top right corner of the page (when you are facing the screen), a small link that says "Contact Us".